Call and talk to our event specialists. We are always happy to help
What is a Curbside Delivery?
A curbside delivery is the standard delivery method, in which the items you have ordered are delivered to the front of your event. Taking the items inside for you is NOT INCLUDED, and will come at extra cost to you. If you would like our drivers to deliver and/or set up please notify us ahead of time so we can schedule accordingly.
Do I need to provide propane for the outdoor heaters?
No, we will provide a 5 gallon tank that is topped off and ready for use.
What kind of pans come with a chafing dish?
The chafing dish comes with 2 different pans, a water pan and a serving pan. We also offer different variations of serving pans that fit comfortable inside of the water pan. 1 can of Sterno fuel is included in each chafing dish rental.
How do I prepare for you to pick up the delivery?
At the time of rental instructions for pick up will be provided to you, as it varies with each rental. Generally all items must be broken down and stacked where they were dropped off to avoid a tear down fee. The exception to this is if you have arranged for a set up/tear down ahead of time.
What if I want to come by the showroom?
In order for us to best assist you we ask that you schedule an appointment with one of our event specialists/decorators. This way we can be sure to provide you with nothing but the best of our time as well as equipment. Please see the contact page of our website for more details.